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ONLINE DONATION POLICY

Narayan Seva Sansthan is a charitable trust and we need funding to meet the expenses required for the treatment of Congenital disabilities, cerebral palsy, and other physical disabilities, to provide amenities to the poor and needy differently-abled people. The need for funds for Sansthan is met through donations from individuals, businesses and other institutions.

Donor Information Privacy Policy

  1. As per the Information privacy policy, any personal information of the respective donors is not disclosed to anyone.
  2. The amount, received as the donation is fully utilized only in the welfare activities of the destitute, physically challenged, and the needy persons.

Donation Receipt policy

The detail of the transaction is to be emailed at our email address (info@narayanseva.org). The donation is to be transferred directly to the account of ‘Narayan Seva Sansthan’, Udaipur. As per the Donation policy, Receipts for the donations along with other relevant documents are sent to the donors at the address requested by them

Refund and Cancellation Policy

Refunds for Cancelled Transactions:

Case 1: Double transaction or wrong amount entered: - Request mail required to be sent on info@narayanseva.org mail ID with a valid reason. After verifying details of the transaction and justifying reason with respect to the gift acceptance policy, the amount as received is refunded and the transaction charges shall be borne by the concerned donor. The said process completes within 30 days of the date on which ‘the request mail’ has been received.

 

Case 2: If any transaction is cancelled by the user during the processing period and the amount is not credited in the account of the Organization but has been debited from the user account, Narayan Seva Sansthan is not at all responsible to refund for the same. The matter has to be resolved by the user with their bank/merchant. The Organization shall resolve the matter up to the extent of its limit. For this, the donor is kindly requested to email their concern to the Organization at info@narayanseva.org.