Privacy Policy - Narayan Seva Sansthan | #1 NGO in INDIA
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PRIVACY POLICY

Privacy Policy – NSS Volunteer App

Effective Date: 1 September 2025

Narayan Seva Sansthan (referred to as “Service Provider,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you provide when using our volunteer app (hereinafter referred to as “the App”). This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure that your data is handled securely.

By using the App, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

When you use our App, we may collect the following types of personal information:

  • Personal Identification Information: This may include your name, email address, phone number, and other details you provide during registration or usage of the App.
  • Device Information: Information about your device, such as device type, operating system, IP address, and unique device identifiers.
  • Usage Data: Data on how you interact with the App, including activities, preferences, and interactions within the app.
  • Location Data (if applicable): We may collect information about your location if the app includes location-based features. You can choose to disable location services on your device if you do not wish to share this information.
  1. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing the Service: To facilitate your use of the App and provide the services you request, including volunteering opportunities.
  • Improving the App: To enhance the functionality, performance, and user experience of the App.
  • Communication: To send updates, notifications, and important information related to the App or your volunteering activities.
  • Legal Requirements: To comply with applicable legal, regulatory, or contractual obligations.
  1. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as outlined below:

  • Third-Party Service Providers: We may share your information with trusted third-party services who assist us in operating the App, conducting our business, or providing services to you. These third parties are required to keep your information confidential and only use it for the purposes we specify.
  • Legal Compliance: We may disclose your personal information if required to do so by law, to comply with a legal obligation, or to protect our rights or safety, as well as the rights or safety of others.
  1. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

  1. Your Data Protection Rights

Depending on your location, you may have the following rights with respect to your personal data:

  • Access: You have the right to request a copy of the information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain it for legal purposes).
  • Withdrawal of Consent: If we process your data based on your consent, you can withdraw your consent at any time.

To exercise these rights, please contact us using the contact information below.

  1. Third-Party Services

Our App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.

  1. Children’s Privacy

Our App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

  1. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

  1. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Narayan Seva Sansthan
Email
Phone: +294 6622222
Website: www.narayanseva.org

 

Terms & Conditions – NSS Volunteer App

These Terms and Conditions apply to the NSS Volunteer App (hereinafter referred to as “Application”) for mobile devices, created by Narayan Seva Sansthan (hereinafter referred to as “Service Provider”) as a free service.

By downloading, installing, or using the Application, you agree to these Terms and Conditions. Please read them carefully before using the App.

Unauthorized copying, modification, reverse engineering, translation, or creation of derivative versions of the Application is strictly prohibited. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the exclusive property of the Service Provider.

The Service Provider is committed to ensuring the Application is as beneficial and efficient as possible. However, the Service Provider reserves the right to modify or discontinue the Application, or to introduce charges for certain services, at any time and for any reason. Any applicable charges will be communicated clearly in advance.

The Application may store and process personal data that you provide in order to facilitate volunteering services. You are responsible for maintaining the security of your device and access to the Application. The Service Provider strongly advises against jailbreaking or rooting your device, as it may compromise security and functionality.

Third-Party Services

The Application uses third-party services that have their own Terms and Conditions. You are encouraged to review them:

Internet & Data Charges

The Application requires an active internet connection (Wi-Fi or mobile data). The Service Provider is not responsible if the Application does not function properly due to lack of connectivity or insufficient data balance.

If you use the Application outside your home network, additional charges (including roaming data charges) may apply, based on your mobile service provider’s terms. You are solely responsible for any such costs.

Device Responsibility

It is your responsibility to ensure that your device remains charged and functional while using the Application. The Service Provider will not be liable for interruptions caused by device issues, low battery, or hardware malfunctions.

Accuracy & Updates

The Service Provider strives to keep the Application updated and accurate but relies on third-party data and services. Therefore, the Service Provider cannot be held liable for any direct or indirect loss resulting from reliance on the Application’s functionality.

The Service Provider may update the Application periodically. Depending on your operating system, updates may be required to continue using the Application. Failure to install updates may result in limited functionality or incompatibility. The Service Provider does not guarantee permanent availability of the Application and may discontinue its services at any time without notice.

Changes to These Terms

The Service Provider may revise these Terms and Conditions from time to time. Updates will be posted on this page with an effective date. You are encouraged to review this page periodically to stay informed.

These Terms and Conditions are effective as of 1 September 2025.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Narayan Seva Sansthan
Email
Phone: +294 6622222
Website: www.narayanseva.org

Faq

1.How can I donate money online?

There are various ways to donate money online. You just need to visit the website of the NGO you have chosen to donate money to and check the available online payment modes. Net banking, debit card and UPI transactions are the commonly available options.

2.What is the best online fundraising platform?

Narayan Seva Sansthan is one of the best online donation platforms working to uplift and empower the economically weaker sections of the society by getting help from the well-off.

3.What are the best online donation tools for non-profit organizations?

There are various options available through online donation platforms of non-profit organizations. These include net banking, debit cards and the most popular UPI transaction. This makes the process of online donation quick and hassle-free for people living in different places than the location of the NGO.

4.What is the best way to accept online donations?

Online donation platforms offer various options for donors who want to show their support to transfer funds without any hassle. While online transfer options like debit card, net banking are secure and efficient, UPI is the most popular these days. Mobile apps like Paytm and related bank apps are also available which help the user to easily make UPI transactions without any hassle.

5.Tips to help non-profit organizations receive donations online?

NGOs are known as charitable organizations that seek the help of the well-off class to support the needy. There are many ways that this organization can help in raising donations for charity, be it online or offline. These include volunteers, crowd funding, corporate events, social media and contacting high-net-worth individuals, etc. The following methods are considered effective for NGOs to get maximum donations for charity, be it online or offline.

6.How can I get donations for an NGO?

There are many options for people willing to support charitable organizations for good causes, such as fund-raising, charitable events, etc. Online donations to NGOs are a quick and hassle-free option that does not restrict an individual due to time or geographical location. Moreover, in times like the COVID-19 pandemic where the government has made social distancing mandatory to prevent the spread of infection, online donations to NGOs have become a convenient way to help those in need without having to worry about accessibility or safety.

7.Is it safe to donate online?

Yes, online donations are completely safe, however, it is subject to the reliability and trustworthiness of the chosen charitable organization. Also, one should also check the secure payment options offered by the organization to enable online donations for those wishing to donate.

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